Privacy Policy

1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

1.1 Information You Provide

• Account Information: Name, email address, company name, and contact details when you create an account
• Payment Information: Billing address and payment method details (processed securely through our payment providers)
• Communications: Information you provide when you contact our support team or communicate with us
• User Content: Files, documents, and data you upload or create within RMO360

1.2 Information We Collect Automatically

• Usage Data: Information about how you use RMO360, including features accessed, actions taken, and time spent
• Device Information: IP address, browser type, operating system, and device identifiers
• Log Data: Server logs that record access times, pages viewed, and system performance
• Monitoring Data: Data collected through RMO360's monitoring features as configured by you

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Provision

• Provide, maintain, and improve RMO360 services
• Process transactions and send related information
• Respond to your comments, questions, and support requests
• Send you technical notices, updates, and security alerts

2.2 Service Improvement

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Conduct research and analysis
• Personalize your experience

2.3 Legal and Security

• Comply with legal obligations
• Protect against fraudulent or illegal activity
• Enforce our terms of service
• Protect the rights and safety of RCS and our users

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

• Service Providers: With trusted third parties who assist us in operating our services
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Consent: With your explicit consent
• Aggregated Data: We may share aggregated, non-personally identifiable information publicly

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures
• Compliance with industry standards and best practices

However, no method of transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Conduct legitimate business purposes

When your account is terminated or data is no longer needed, we will delete or anonymize it within a reasonable timeframe, unless we are required to retain it for legal purposes.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Keep you signed in
• Remember your preferences
• Analyze usage patterns
• Improve our services

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your jurisdiction. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses
• Data processing agreements
• Compliance with applicable data protection laws

9. Children's Privacy

RMO360 is not intended for use by children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification for significant changes

We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.