隐私政策

1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

1.1 Information You Provide

• Account Information: Name, email address, company name, and contact details when you create an account
• Payment Information: Billing address and payment method details (processed securely through payment providers)
• Communications: Information you provide when you contact or communicate with our support team
• User Content: Files, documents, and data you upload or create within RMO360

1.2 Information We Collect Automatically

• Usage Data: Information about how you use RMO360, including features accessed, actions taken, and time spent
• Device Information: IP address, browser type, operating system, and device identifiers
• Log Data: Server logs that record access times, pages viewed, and system performance
• Monitoring Data: Data collected through RMO360's monitoring features as configured by you

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Provision

• Provide, maintain, and improve the RMO360 service
• Process transactions and send related information
• Respond to comments, questions, and support requests
• Send technical notices, updates, and security alerts

2.2 Service Improvement

• Analyze usage patterns to improve our service
• Develop new features and functionality
• Conduct research and analysis
• Personalize your experience

2.3 Legal and Security

• Comply with legal obligations
• Protect against fraudulent or illegal activity
• Enforce our terms of service
• Protect the rights and safety of RCS and users

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

• Service Providers: With trusted third parties who assist in operating our service
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, sale of company assets, or acquisition
• With Consent: When you give us explicit consent to share
• Aggregated Data: We may share aggregated information that cannot identify individuals

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Data encryption in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures
• Compliance with industry standards and best practices

However, no method of transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Conduct legitimate business purposes

When your account is terminated or data is no longer needed, we will delete or anonymize it within a reasonable timeframe, unless we are required to retain it for legal purposes.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing
• Withdrawal: Withdraw consent for processing based on consent

To exercise these rights, please contact us at [email protected]

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for the following purposes:

• Maintain your sign-in state
• Remember your preferences
• Analyze usage patterns
• Improve our services

You can control cookies through your browser settings. However, disabling cookies may limit your use of certain features of our service.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. We ensure appropriate safeguards for such transfers, including:

• Standard contractual clauses
• Data processing agreements
• Compliance with applicable data protection laws

9. Children's Privacy

RMO360 is not intended for use by children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Email notification for significant changes

We encourage you to review this Privacy Policy periodically for changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry within 30 days.